Departments can experience both high volumes of payments and also high values which will in turn attract significant transaction costs. When operating at scale like this, marginal gains add up.
Departments can have a high dependency on card payments with premium costs with few viable alternatives, limiting the choices offered to citizens.
Inaccuracy of manually entered references can result in substantial values ending up in suspense accounts which need to be manually repatriated.
Case Study: HMRC
In March 2021, for the first time ever, a government integrated Open Banking into their payment processes. HMRC in the UK now gives people the option to ‘Pay by Bank account’, placing them at the forefront of innovation in payments
Behind this new payment option is Ecospend, who won the HMRC open banking contract after a rigorous procurement process. Ecospend’s next-generation Pay by Bank technology allows instant account-to-account payments, making it easier and simpler for UK citizens to make payments.
With our proprietary technology, HMRC is now able to bring Open Banking to online payments across many tax regimes, including self assessment, PAYE, corporation tax, capital gains tax and stamp duty land tax.
Next-generation solution: Open Banking
Open Banking has opened up a world of possibilities for the payments landscape. By using verified information, Open Banking enables direct and instant payments between two bank accounts with much less risk of error or fraud. No input of sensitive data (such as card details) is required when making a payment.
Open Banking payments can be used for a variety of transactions, allowing councils to initiate instant and direct account-to-account payins and payouts, for example:
- Demand notices
- Service bills
- PCNs (penalty charge notices)
- Rent payments
- Welfare support and discretionary funds
Open Banking can also bring in many data capabilities, such as instant confirmation of account ownership or income verification, providing local authorities with fully accurate financial information extracted from a citizen’s verified bank account data. This technology introduces many key benefits that can transform the way local authorities work:
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